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Weekdays: from 9:00 to 19:00
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This document establishes the policy of ASBC SOUTH AFRICA (PTY) LTD (hereinafter referred to as the "Operator") regarding the processing of personal data of individuals who are customers (or potential customers) or representatives of legal entities that are customers (or potential customers) (hereinafter referred to as the "Client"), including when Clients use the online store breezy.mobi (hereinafter referred to as the "Website") or other informational resources of the Operator or the Operator’s partners.

1. Operator

The entity responsible for processing personal data in accordance with this Policy is:

ASBC SOUTH AFRICA (PTY) LTD

Unit 7 Gosforth Business Park, 22 Silverstone Road, Gosforth Park, Germiston, 2094, South Africa

Phone number:+2711 783 8550

Email: general@breezy.mobi

2. Personal Data and Purposes of Processing

The Operator processes the following personal data of Clients for the following purposes:

Purpose of Personal Data UseScope of Personal DataLegal Basis for ProcessingDuration of Processing (Storage)
1) For the conclusion, execution, and termination of the contract between the Operator and the Client
The Operator uses the Client’s personal data for purposes including: clarifying order details, sending order status notifications, organizing delivery and transfer of goods, processing payments, providing warranty service, collecting feedback, assessing service quality, resolving claims, and more.
Personal data processed:
First name
Last name
Phone number
Address (if delivery is required)
Email
Call recordings (when placing orders or interacting via call center)
ContractUntil all obligations under the contract are fulfilled, the statute of limitations for claims arising from the contract expires, and the legally established document retention periods are met.
2) To improve the usability of the Website
The Operator uses the Client’s personal data to support the functionality of the Client’s personal account on the Website, enable order placement via the Website, and other related purposes.

3) To send promotional and informational materials, and conduct marketing and other events
The Operator uses the Client’s personal data to send general and personalized information about new products, promotions, special offers, marketing and other events, abandoned cart reminders, Operator news, and to organize and conduct promotional and other activities, including enabling Client participation.

4) For marketing, statistical, and other research, and to improve the Operator’s services and Website performance
The Operator uses the Client’s personal data to analyze audience and user behavior, maintain statistics on Clients and their requests, monitor Website usage, and improve the Website, Operator services, and Client interactions.

5) To process Client inquiries submitted via the Website
The Operator uses the Client’s personal data to review inquiries, request additional information, send responses, and more.
Additional personal data processed:
First name
Last name
Phone number
Email
Purchase history, viewed products, items added to cart or favorites
Information about participation in promotional or other events (e.g., bonus card number or other identifier, earned and used bonuses, participation history)
Interaction history with the Client, including email correspondence and call recordings
Referral source to the Website
Information from the Client’s social media profile used for registration or login
All actions taken by the Client on the Website (e.g., pages viewed, time spent, clicks)
Cookies
Technical data about the Client’s device (IP address, operating system, browser, session date and time, etc.)
Other information provided by the Client via the Website or during interactions with the Operator (e.g., in the personal account, feedback form, or call center)
ConsentBefore the Consent is revoked